Meet The Heart Behind Elite Care NSW

When you reach out to us, you’re connecting with people who understand what it’s like to care deeply for someone you love. 



Every decision, every visit, and every call comes from our own lived experience supporting people with complex needs.

Meet The Chief Happiness Officer:

The Puppy

Every team needs a bit of laughter, and that’s where the dogs come in.

The Kelpie keeps everyone active and alert, while the cheeky Chihuahua handles morale. 

They’re often found curled up near the desk or joining Michael on the phone, a reminder that care doesn’t always have to feel clinical.

Sometimes it’s about small moments of comfort that make a day brighter.

Meet Michael:

GM And Everyday Problem Solver

Michael is the energy that keeps things moving. His past in the justice system taught him that rules don’t build relationships, trust does. 

That’s why he built Elite Care NSW around connection, respect, and clear communication. If you’ve ever seen him on the phone, you’ll know he’s passionate about getting things done. 

From coordinating complex supports to helping families navigate the NDIS maze, Michael makes sure every person feels seen and supported, not just managed.

Meet Lisa:

Director And The Heart Of Calm

Lisa’s warmth is what people notice first. She’s the steady voice when things feel uncertain and the quiet strength behind every participant’s success. 

Her background spans years of hands-on disability and aged care experience, but what makes her different is her genuine care for people’s stories.

Her favourite moments? Seeing people regain confidence and joy in their daily lives, no matter how small the step.

Ready To Meet Your Support Team?

Let’s make things easier together.

Reach out today to chat with someone who truly understands what you need

and how to help you feel more supported at home.